In the fast-paced world of logistics, on-time deliveries are the lifeblood of customer satisfaction. At Brent Higgins Trucking in Mulberry, AR, we take pride in our outstanding 96% reliability rate, a testament to our unwavering commitment to trust and dependability since our inception in 1997.

Why On-Time Delivery Matters to Customers

How much does on-time delivery truly matter to your customers? According to recent studies, 60% of consumers are unlikely to make a repeat purchase if a previous order misses its scheduled delivery window. Each delayed delivery increases the odds of losing a customer, emphasizing the critical role of reliability in customer retention.

Consumers value on-time deliveries for several reasons:

• Trust and Dependability: Reliable deliveries build trust. Customers want to rely on businesses that consistently meet their commitments.
• Preventing Waste and Financial Losses: In logistics and supply chain management, on-time delivery minimizes waste and financial losses, which is crucial in transporting perishable goods like seafood, meat, and dairy.
• Customer Readiness: On-time deliveries allow customers to be prepared, enhancing the overall purchasing experience. Knowing when to expect a delivery instills confidence in the customer.
• Tracking and Information: Providing customers with the ability to track their purchases fosters transparency and ease in the purchasing process.

Understanding the Cold Chain and Refrigerated Trucking

For industries heavily reliant on transporting frozen or perishable products, such as the “cold chain,” maintaining consistent temperature control is paramount. Brent Higgins Trucking specializes in refrigerated trucking, recognizing the challenges and intricacies involved in transporting temperature-sensitive goods.

Challenges of Refrigerated Shipping

Refrigerated shipping presents unique challenges, including distance considerations, adherence to food safety standards, proper storage and loading capabilities, and accurate delivery times due to the time-sensitivity of these products.

What Sets Brent Higgins Trucking Apart

Since our establishment, Brent Higgins Trucking has excelled in overcoming these challenges, achieving a noteworthy 96% reliability rate. What sets us apart is our proactive approach to potential issues. Our dedicated team ensures rapid response and quick repairs in the rare event of truck issues, safeguarding the integrity of your refrigerated products and ensuring their timely arrival.

We deliver more than just goods; we deliver on our promise with the unwavering reliability and warmth reminiscent of Southern pecan pie. Trust us to exceed your expectations with every mile we travel.

Reliable Deliveries, Southern Hospitality—That’s the Brent Higgins Trucking Difference!